We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
New Files Not Downloaded Locally (Mac)
Starting last week when dropbox automatically moved the dropbox location on my mac I have an IFTTT script that places a file in my dropbox That file stopped getting downloaded to my local folder ...
Thanks for your question. I have to "right click" each file, chose make available online, in order to get my files back on my HD--and often I have to go through this process more than once. Perhaps my Dropbox simply can't keep up. It's a long, painful process--working sometimes, and not at other times.
Right now, my new hassle is with my apple music (formerly known as iTunes). I have purchased 1000s of songs, organized in playlists. Ever since I "upgraded" the dropbox version, I have not been able to open and use the mac music app on my laptop. Usually, when I open it the beachball just spins. Sometimes, it tells me to choose a different library (which I have tried). But sometimes, it works--for a few minutes. When it cuts off, I look at the the music libraries, and for some reason, dropbox's cloud icon appears. I say "appears," because minutes earlier it was not there. I suspect that Dropbox keeps modifying the library, and that is mucking things up. Any suggestions?
My photos are gone on my Mac. I get a statement saying that the photo library is in Dropbox. I assume I just need to wait long time for the photos to be downloaded.
Can you please help me with the following issues? It has been a disaster since "upgrading" to the new Ventura version of Dropbox.
1) Dropbox still has not "put back" files on my HD, even though I have clicked the download cloud and clicked the file for "online available." In order to get Dropbox to syc, I paused it and then immediately resume: it says about it is syncing about 100K files, 144.5GB. And then when I check a few seconds later, it says, “your files are up to date, and no sycing. Why is that?
2) Relatedly (I suspect), I cannot get the photos app to work on my mac. When I try to open it, I am told "the photo library is in dropbox and it needs to be downloaded;” yet when I go to the photo file on my mac, there is a “clock” download icon, suggesting that it is trying to download the library.
Those are the current issues that I am working on.
When I agreed to download the new dropbox version for Ventura, a message did say--happily!--that the location of my dropbox was going to be moved on my local computer. I thought that was a simply process. If I knew that dropbox was essentially going to remove all my photos, music, and docs, put them in the cloud, and then (attempt) to download everything back again in a new location, I never would have agreed to the new version. That's bound to cause multiple problems with multiple apps.
Thank you for your help.
