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New MacOS Ventura install on 8TB SSD, files show but do not open and syncing is slow
Hello,
I just installed Dropbox on a brand-new Mac Mini M2 with 8Tb internal SSD. Dropbox for Business files are currently 2.3 TB.
Dropbox has been syncing very slowly. Some files show the gr...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi rs1970, thanks for bringing this to our attention.
Could you check the bandwidth settings for the Dropbox desktop application to ensure that there isn't a limit on them?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
This will help me to assist further!
Thanks Jay for offering to assist.
Bandwidth is unlimited. No firewall, throttle, or security software or other ISP restrictions.- Hannah
Hey rs1970, do you happen to have more than 300K files in your Dropbox folder?
The application's performance will decline after this soft limit, so you might want to try using selective sync, to reduce the number of files and see if that helps.
Yes Hannah I have >500K files. From re-installing Dropbox in the past, I know that it typically takes a couple of days for everything to sync.
However, I’m disappointed that un synced files cannot be identified. They appear to be stored locally, with a green check mark and correct file size shown, and opening them opens the relevant application. However, the file itself never actually opens. This is true even for tiny files, so it cannot be due to a file taking time to download.
This is the problem I am struggling with - as I try to open files that I actually need to work on, I cannot do so.
