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wkrohngold's avatar
wkrohngold
New member | Level 1
11 months ago

No option to copy the link to a folder so I can share it

I've downloaded a folder to Dropbox but can't get a link to send it to others. When i right-click on the folder, i usually get a dropdown screen giving me a link to the folder which i  can copy and p...
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vladgasan's avatar
vladgasan
Icon for Dropbox Product Manager rankDropbox Product Manager
11 months ago

Hi wkrohngold,

It appears that the context menu in the dropdown is not showing, based on your screenshot.

If nothing shows in general, is it possible you had a recent OS update on your device?

Finally, what’s the syncing status and app version of your desktop app?

You could try signing in and out of Dropbox to see if that fixes the issues. Can you please try that and let me know that fixes the issue?

Thanks,
Vlad

  • wkrohngold's avatar
    wkrohngold
    New member | Level 1
    11 months ago

    thanks for your response, Vlad.  I can't find a sign in/ sign out option on my desktop; it's just an icon on the desktop.  tried finding the version of Dropbox under Properties, but could not find it. I think it's properly synced.  

    • vladgasan's avatar
      vladgasan
      Icon for Dropbox Product Manager rankDropbox Product Manager
      11 months ago

      Please try 'Quit' option that is available in the profile context menu. 

       

      • wkrohngold's avatar
        wkrohngold
        New member | Level 1
        11 months ago

        Bizarre!   i can't even find a profile page like you have.  All i have is the above dropdown screen when i click on the tab in the upper left corner of my screen- See above. No Quit option. Wondering if i should just delete and re-install Dropbox.  

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