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Forum Discussion
No option to "make available offline" in Dropbox for Windows new version.
I had to uninstall and reinstall Dropbox for Windows desktop today, and now the Status column of all my files and folders has changed - previously they were all available offline but now they all hav...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi there, Dave_Rado let's see what we can find together about this!
As a first step, can you clarify the exact OS version that you use on your Windows device?
While we're at it, can you also share with me the app's current syncing status, and version? You can find this by hovering your mouse over the little Dropbox icon in your taskbar, next to your WiFi.
When did this behavior first start?
Let me know more, and we'll take it from there!
"As a first step, can you clarify the exact OS version that you use on your Windows device? "
Windows 10"While we're at it, can you also share with me the app's current syncing status"
It says "Your Files are up to date". But as I stated in my original post, they're all set to be on the server only and not available offline, so that's meaningless - they haven't synced to my computer, despite what the syncing status says."and version?"
As I mentioned in my original post, I reinstalled it yesterday so by definition, I have the latest version. But it's 228.4.5567."When did this behavior first start? "
As I mentioned in my original post, it started as soon as I uninstalled and then reinstalled Dropbox for Windows yesterday.
- Megan
Hey Dave_Rado, thanks for the info!
I'd like to have a visual of your files, and specifically what you see when you right click on them. Can you copy and paste a few screenshots, and attach them here?
How can one attach a screenshot here?
