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Dave_Rado's avatar
Dave_Rado
Collaborator | Level 10
5 months ago

No option to "make available offline" in Dropbox for Windows new version.

I had to uninstall and reinstall Dropbox for Windows desktop today, and now the Status column of all my files and folders has changed - previously they were all available offline but now they all hav...
desktop
sync
windows
Alain_P's avatar
Alain_P
Helpful | Level 6
13 days ago

Hey Dave, 

I have the same issue. It's insane. I have had 200+Gig of stuff OFFLINE on my C:\Dropbox drive forever. Suddenly, three days ago, the wicked circles appeared and Dropbox started randomly deleting stuff from my drive. I stopped it when I realized but now missing 10 GB of random files across the board. When I tried changing the behavior (via preferences and making (again) folders "offlline only", it went crazy. Syncing 53K files, etc. 

I tried reinstalling, not only did it not work but in the install process I'm not able to pick my C:\Dropbox drive anymore. I spent the best par of a day trying to reinstall. (I tried offline installer, cleaned up everything in between, etc.). Impossible to get back to my C:\Dropbox (It forces the creation of a new User\Dropbox folder and start downloading like crazy right away. 

Waiting for support a Dropbox... no news. Any word of advice would be appreciated. 🙏

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 days ago

    Hi Alain_P, I’ve found your ticket in our system and added an internal note, so that our support team may get back to you as soon as possible.

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