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Cengizhan_Bilgin
3 years agoExplorer | Level 3
No Time Info after syncing with WD EX2
Hi. I am recently started to use Dropbox to sync my photos at Western Digital EX2. Most of them are old pictures. Dropbox don't get time info so in app, all pictures are shown at the top as created t...
Cengizhan_Bilgin
3 years agoExplorer | Level 3
Hi. Yes, My Cloud Device is in the list.
I did not use desktop app to sync files because I could not find any program which is syncing directly from NAS to Cloud.
Actually app on device idea is so good. There are more than 2 TB data and I don't need to keep my laptop open for the upload process.
I did not use desktop app to sync files because I could not find any program which is syncing directly from NAS to Cloud.
Actually app on device idea is so good. There are more than 2 TB data and I don't need to keep my laptop open for the upload process.
Walter
Dropbox Community Moderator
3 years agoHey Cengizhan_Bilgin, sorry to jump in here, but have you tried uploading those files via the website instead of this third party app to see if their metadata stay intact?
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