Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

airorangen1dw's avatar
airorangen1dw
New member | Level 2
11 months ago

None of my files can be available offline. there is a yellow triangle with an exclamation point.

I have read through several fixes and nothing has worked. I cleared the cache, there are no new files, I deleted the app and reinstalled it.

Every time I click on the make available offline it shows the green circle for a second then the yellow triangle.

 

1 Reply

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi airorangen1dw, thanks for bringing this to our attention.

     

    What OS and Dropbox desktop application version are you running on your machine?

     

    What is the current status of the app when you click the icon in the system tray/menu bar?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!