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airorangen1dw's avatar
airorangen1dw
New member | Level 2
2 years ago

None of my files can be available offline. there is a yellow triangle with an exclamation point.

I have read through several fixes and nothing has worked. I cleared the cache, there are no new files, I deleted the app and reinstalled it.

Every time I click on the make available offline it shows the green circle for a second then the yellow triangle.

 

1 Reply

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi airorangen1dw, thanks for bringing this to our attention.

     

    What OS and Dropbox desktop application version are you running on your machine?

     

    What is the current status of the app when you click the icon in the system tray/menu bar?

     

    This will help me to assist further!

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