We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
airorangen1dw
2 years agoNew member | Level 2
None of my files can be available offline. there is a yellow triangle with an exclamation point.
I have read through several fixes and nothing has worked. I cleared the cache, there are no new files, I deleted the app and reinstalled it.
Every time I click on the make available offline it shows the green circle for a second then the yellow triangle.
1 Reply
Replies have been turned off for this discussion
- Jay2 years ago
Dropbox Community Moderator
Hi airorangen1dw, thanks for bringing this to our attention.
What OS and Dropbox desktop application version are you running on your machine?
What is the current status of the app when you click the icon in the system tray/menu bar?
This will help me to assist further!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!