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dumbquestion's avatar
dumbquestion
Explorer | Level 3
3 years ago

Not able to share a folder?

I am not able to share a folder but am only able to copy it and I don't understand why. Any suggestions out there?
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey dumbquestion, sorry to see you're not able to share your folder.

 

Can you give us a bit more info as to why? Are you getting some kind of error message?

 

Also, is the folder currently shared with other people?

 

Is it inside another already shared folder perhaps?

 

Let me know and we'll go from there.

  • dumbquestion's avatar
    dumbquestion
    Explorer | Level 3
    3 years ago

    Not getting an error message but I am only able to copy the folder and not share it. I don't believe it is in an already shared folder but I will double check that tomorrow when I go back to work. The only thing that I have done at this point is to create the dropbox folder and I placed some files in it. I intend to share with my personal account so that we have files both at home and at work. I created a work account so that no personal files are shared with the business account. 

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Thanks for the update, dumbquestion.

       

      When you get a chance, can you send us a screenshot of what you see when you try to share the folder?

       

      Just make sure to hide any personal info on the screenshot.

      • dumbquestion's avatar
        dumbquestion
        Explorer | Level 3
        3 years ago

        sorry for the delay. i responded to your replay via email and the message was kicked back. Here is a screenshot of what I see when trying to share that folder. Other folders, I was simply able to share with Dropbox. Thank you for your help.

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