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Diego5's avatar
Diego5
Collaborator | Level 8
8 years ago
Solved

Not getting notifications when a new file is added

Hello,  I am not receiving push notifications in my desktop when a new file is added to any of my folders or subfolders, and I definitely need this. I don’t know if it is related, but I have Boxi...
desktop
Notifications
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Could you check if you’ve disabled notifications from the Dropbox app in the Windows settings?
 
The official site has some steps on how to locate these settings.
Diego5's avatar
Diego5
Collaborator | Level 8
8 years ago

Hey, Jay. This is also activated.

 

  • Diego5's avatar
    Diego5
    Collaborator | Level 8
    8 years ago

    thumbnail

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 years ago

      In that case, try an advanced reinstall of the app.

       

      This thread is closed due to inactivity. Please feel free to create a new topic here. 

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