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Not Receiving Confirmation Email after uploading file to a file request
For some dropbox file requests, I do not receive the confirmation email that says "Your files were uploaded to ______" For instance, today I had to upload my file to the file request link and I inpu...
Perfect, I'm glad we figured it out!
Unfortunately, there's no way for us to confirm that the file was uploaded successfully, but if you got the message that the upload finished, you should be good to go.
Yes, I checked my email's spam folder and haven't received a confirmation email yet. Regarding the email address, I used the same one associated with my Dropbox account, so there shouldn't have been any discrepancy there. However, I'm unable to re-upload the file as the link has expired. Is there an alternative way to ensure that the file was received successfully?
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorNot really, unfortunately. However, since you previously saw a message that the file had been successfully uploaded, I believe that everything’s alright.
Besides checking your email’s spam folder, I’d also suggest adding no-reply@dropbox.com to your email contacts, in order to make sure the address is whitelisted.
Other than that, you’d need to check in with the user who opened the file request.
Thank you!
- Nancy
No problem at all!
