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DavidNeedsHelp's avatar
DavidNeedsHelp
New member | Level 2
2 years ago

Not receiving email notifications for files added to shared folders

We created a shared folder but no one seems to be getting email notficiations when files are added to the folder...

I am told to go to setting, and under notifications, to check the box.. but nothing.. all i see at the bottom is : Your team admin has disabled some email notifications. But i am the admin... so i do not understand..

Notifications
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Shared Folders

1 Reply

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey DavidNeedsHelp, welcome to our Community!

     

    When it comes to email notifications, the only email that the folder members will receive, is a weekly digest one regarding updates on the folder.

     

    If you want to receive an email notification each time a file is added, you can ask your folder members to follow the folder.

     

    I hope this helps, but let me know if you need anything else.

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