Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

Ratech Construction's avatar
Ratech Construction
New member | Level 2
9 months ago

Not receiving verification email, so I cannot share files

I've tried changing email, I've tried adding the contact, I've received the welcome to drop box email, but I cannot receive the verification email. I am trying to share a time sensitive file so if so...
Account Settings
emails
Error Messages
Share
Ratech Construction's avatar
Ratech Construction
New member | Level 2
9 months ago

And no, it's not in my spam/junk folder

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey Ratech Construction - sorry to hear about this.

     

    Could you try another browser to request the verification email one more time and let us know how it goes?

     

    Thanks!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!