Forum Discussion

Fresca13's avatar
Fresca13
Helpful | Level 5
3 years ago
Solved

Odd icon and files not synching

Hello - I have an odd icon that has started appearing when I create a new folder or add a file to dropbox via my Mac's Finder window. It's a cloud with an exclamation mark within it. Dropbox support ...
desktop
Mac
sync
  • Fresca13's avatar
    Fresca13
    3 years ago

    Thank you Nancy - I seem to have remedied the issue by creating new folders and transferring the sub-folders over, then deleting the original problematic ones.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Fresca13, thanks for posting about this here! 

 

Is the syncing icon that you mention among the ones outlined here? You can also send me a screenshot of it, if you don’t mind, so that I can have a visual. 

 

Let me know when you’re ready.

  • Fresca13's avatar
    Fresca13
    Helpful | Level 5
    3 years ago

    Thank you Nancy - I seem to have remedied the issue by creating new folders and transferring the sub-folders over, then deleting the original problematic ones.

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