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nirtak's avatar
nirtak
Explorer | Level 3
3 years ago
Solved

Online files not syncing to offline.

 I have my account set so that ALL online files are synced. There are still some files I can ONLY see online. I am not the owner of those files but can access them online. How do I ensure that ALL...
desktop
sync
  • Rich's avatar
    Rich
    3 years ago
    nirtak wrote:

    My offline version is missing two directories, and when I check the other directory contents, they are also missing some files and directories.

    Check the names of the files and folders that aren't syncing. If any of them use characters that are incompatible on Windows, Dropbox wouldn't be able to sync them.

     

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
nirtak wrote:

My offline version is missing two directories, and when I check the other directory contents, they are also missing some files and directories.

Check the names of the files and folders that aren't syncing. If any of them use characters that are incompatible on Windows, Dropbox wouldn't be able to sync them.

 

nirtak's avatar
nirtak
Explorer | Level 3
3 years ago

THANK YOU!!!!!
That fixed it!

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