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skverskk
2 years agoHelpful | Level 6
Online-only and available offline missing on Windows 10.
Hello,
I've spent nearly a half day trying to figure this issue out, to no avail. I;ve carefully read all posts on the Dropbox Community Forum. I've uninstalled, reinstalled the Dropbox App. ...
skverskk
2 years agoHelpful | Level 6
Hi Megan,
Thanks for the rcesponse. I've already tried the Registry Edit that the Community Manager alluded to in the post. In fact, that was one of the first things I tried. I'm pretty sure I've read multiple posts and suggestions throughout the Community Forum. I'm at the end of my line. Google Drive, presently, works for me. I initially un-installed it, thinking it might be clashing with Dropbox, but made no difference. So, I gave Dropbox it my best shot and it just doesn't seem to want to work in my environment. Thanks again for your response.
-Ken
LynnDbx
Dropbox Engineer
2 years agoHi,
We on the engineering team have taken a closer look at your experience and have identified an issue that is preventing these menus from showing up for you. We're working on a solution now. Thank you for reporting this issue!
- skverskk2 years agoHelpful | Level 6
Ok. Well that sounds promising. So, I assume there's going to be a quick solution, or more of a longer term solution? Well, in any event, thanks for jumping in. Hope yo hear more from you, soon. -Ken
- LynnDbx2 years ago
Dropbox Engineer
We believe we have resolved the issue. Could you try again and let us know if you see the "online-only" option now?
- skverskk2 years agoHelpful | Level 6
Yep. Works now! And when I select on-line only, the green checkmark goes away and when I change it back to "off-line", the green checkmark re-appears, as expected. Thanks for the quick turn around.
--Ken
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