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loungebob
3 years agoExplorer | Level 3
online-only not sticking / grey x / desktop client activity
OS: Win 10 19045.3324 Client: 180.4.4912 Plan: Team/Pro trial thing I'm adding dropbox as another cloud storage provider next to google workplace and a few others. I can appreciate that dropbo...
Jay
Dropbox Community Moderator
3 years agoAs you mentioned that you have multiple cloud services, this would prevent all the Dropbox sync icons from appearing, as Windows has a maximum limit of 15 sync icons in total. The grey x is an indicator that another cloud provider is preventing the overlay from appearing.
Try quitting all other cloud services completely, and let me know if the icons appear in Explorer in the Dropbox folder.
Currently, there are no user readable logs for the Dropbox desktop application.
Only local files would contain all the attributes, since the file is physically located on the machine. Online-only files are just placeholders for the app, and contain no data of any kind in them.
loungebob
3 years agoExplorer | Level 3
Sure, let's disable/uninstall everything that works to see if the thing that does not work, will work then. Ok, I've uninstalled all working cloud services and Dropbox is the only one left. Still, the grey x remains.
The no-user-logs is another one of those things that make me wonder why you insist on making everything so hard.
Google Drive, Box and OneDrive have figured out how to make online only files work just like local files (they store the information in little databases kept locally and if it's missing, query that info from the cloud file and submit, just that info, not the whole file). That is basically the definition of cloud storage. Why cant you? Files are useless this way. And the whole process of file management is highly inefficient this way. And a total waste of bandwidth,
And while we're at it, do I assume correctly that file streaming, in particular video and audio streaming through the desktop client is not supported? Whenever I play a video or audio file, the client first needs to download the whole file. Again, highly inefficient and just a waste of bandwidth. And local storage space, the main reason I wanted cloud storage to begin with.
If I sound a little pissed, it might be because I'm on an unlimited business plan and you refuse to increase storage because you have too much new business. Seriously.
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