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Forum Discussion
amcoffice
5 months agoExperienced | Level 11
Option to rename a file before uploading through the iOS app is not working
Suddenly today (and for the first time ever that I can remember) the RENAME button in the iPhone app upload is dead (does not work). Help please - I need to rename before uploading anything to Dropbox.
Thanks, amcoffice
Hi amcoffice Lvbart michgunn Datahound angewitch,
This has been fixed now. You can manually update in the App Store to have access to the fix.
Let me know if you need anything else.
17 Replies
- Lvbart5 months agoNew member | Level 2
Same issue here
- Neal5 months ago
Community Manager
Hi amcoffice Lvbart michgunn Datahound angewitch,
Thank you for reporting this issue to us. I have checked with our team internally and they confirmed that this is a known issue that is currently being worked on.
As soon as I have any new information, I will update all of you here.
- Neal5 months ago
Community Manager
Hi amcoffice Lvbart michgunn Datahound angewitch,
This has been fixed now. You can manually update in the App Store to have access to the fix.
Let me know if you need anything else.
- angewitch5 months agoHelpful | Level 5
Hello! Just tested it and I can confirm it's working again! Thanks so much for the update/fix!! Imagine I am tap dancing happily.
- amcoffice5 months agoExperienced | Level 11
Uninstalled and reinstalled iOS iPhone app & Rename feature is back on Photos app share/save. Thank you to the team for recognizing, admitting & fixing the problem!
Thanks again, amcoffice
- michgunn5 months agoHelpful | Level 5
Amazing! Thanks so much! The update did the trick. I'm so very thankful!!! I, too, am doing a happy dance. 💃😁🙏
- Datahound5 months agoHelpful | Level 6
Yes!!!! Thanks so much!
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