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Forum Discussion
Nick390
3 years agoExplorer | Level 3
Painfully slow uploads from the web as uploads start over, no desktop app too
Just paid for a a 2T Plus account.
The desktop app would not install, no error given, just will not install.
Using the web app and trying to upload 450GB of photos. it is moving very SLOW and say...
Nancy
Dropbox Community Moderator
3 years agoHi Nick390, hope itâs OK to jump in.
Can you let me know how much free space you currently have on your local hard drive?
Can you also send me a screenshot of the syncing icons you see next to most of your Dropbox files, so that I can make sure theyâre online-only indeed, and not taking up hard drive space?
Finally, Iâd like you to click on the small Dropbox icon in your system tray, and tell me whatâs your appâs syncing status.
Nick390
3 years agoExplorer | Level 3
Nancy,
Also, My initial frustration was days of "looking for" the Dropbox windows app.
The only thing I have is the icon in the system tray, that opens a small status window that allow preferences, and some other minor thing, and it opens a "Windows file explorer" for you.
I was expecting a full featured desktop application,, there is a dropbox icon on the start menu that does nothing.
I am now assuming there is only the little app on the system tray and the file explorer?
- Hannah3 years ago
Dropbox Community Moderator
Hi again, Nick!
Indeed, the Dropbox application doesn't have a full blown interface, like other apps; just the Dropbox folder and the menu, which you can access from the Dropbox icon in your system tray.
As for the storage space, when you manually add files to the Dropbox folder, they will initially need to take up space in order to sync.
Once they are synced, you can right click on them and make them "online-only", to free up the space they're taking up.
Since you don't have enough hard drive space, I would suggest adding the files in batches, allowing them to sync and the switching them to online-only.
I hope this helps!
- Nick3903 years agoExplorer | Level 3
When you say "right click and make online only",, are you referring to the files that now reside in the C/Users/Nick/Dropbox folder that is eating up my C drive space?
The folder I created in dropbox "Family",, I made it "Online Only" so I assumed all the folders and files I put in there would be online only,, but they are not.
How do I make everything in the folder online only without having to right click each file and sub folder?
Also,, My 20 years of family pictures resides on my D drive,, I copied them (1st batch) into the "Family" folder I created in drop box, and these synced with the dropbox cloud.
Does dropbox have ANY ties to my original pictures on the D drive? My fear is if I make all the files in the dropbox folder Online Only,, somehow my pictures on the D drive will disappear, since they are the "source" .
- Hannah2 years ago
Dropbox Community Moderator
Hey Nick, happy Monday!
Did the files you added in the "Family" folder get a chance to finish syncing, before you switched the folder to online-only?
When you right-click a folder to make it online-only, indeed, all the files and subfolders in it will become online-only, but only after they've finished uploading/syncing.
As for your second question, about the copies of your photos, as long as they are copies, meaning you didn't move the originals in Dropbox, just created new copies that you added to Dropbox, they're not related to the original files at all; they're considered new files.
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