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Forum Discussion
Nick390
3 years agoExplorer | Level 3
Painfully slow uploads from the web as uploads start over, no desktop app too
Just paid for a a 2T Plus account.
The desktop app would not install, no error given, just will not install.
Using the web app and trying to upload 450GB of photos. it is moving very SLOW and say...
Nancy
Dropbox Community Moderator
3 years agoHi Nick390, hope it’s OK to jump in.
Can you let me know how much free space you currently have on your local hard drive?
Can you also send me a screenshot of the syncing icons you see next to most of your Dropbox files, so that I can make sure they’re online-only indeed, and not taking up hard drive space?
Finally, I’d like you to click on the small Dropbox icon in your system tray, and tell me what’s your app’s syncing status.
Nick390
3 years agoExplorer | Level 3
Nancy,
Also, My initial frustration was days of "looking for" the Dropbox windows app.
The only thing I have is the icon in the system tray, that opens a small status window that allow preferences, and some other minor thing, and it opens a "Windows file explorer" for you.
I was expecting a full featured desktop application,, there is a dropbox icon on the start menu that does nothing.
I am now assuming there is only the little app on the system tray and the file explorer?
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