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Jazdude's avatar
Jazdude
New member | Level 2
9 months ago

Paused sharing activity due to the daily limit for data sharing. What can I do?

I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox?  Why is ...
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Jazdude's avatar
Jazdude
New member | Level 2
9 months ago

Yes, I have been unable to download the files all weekend. A client shared files with me, but I am getting suspended for trying to download it because it contains a folder that is bigger than my bandwidth of limit of 20 GB I guess? I get having a bandwidth limit for someone hosting a file, but having it for someone trying to download it doesn't make a lot of sense to me. I don't really have a choice about how big of a file someone else is hosting for me to do work for them. I can assure you, I am the one getting suspended, not the host. I have not shared any links myself in years, there are literally no files in my DropBox account. I am just trying to download a folder full of files and folders I need to do work assigned to me. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey Jazdude thanks for clarifying!

Let's test something. Do you get any errors if you try to share a file, or create a shared link on your end? 

If yes, then I'd be happy to send you an email in order for us to have a closer look into this. 

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