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Jazdude's avatar
Jazdude
New member | Level 2
9 months ago

Paused sharing activity due to the daily limit for data sharing. What can I do?

I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox?  Why is ...
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Jazdude's avatar
Jazdude
New member | Level 2
9 months ago

Hello Hannah,

Going incognito and refusing to login to anything did actually allow me to download the file I have been struggling to. So it seems like something about my account is messed up? Is there someone I can reach out to to fix this because I shouldn't need to not be logged into DropBox to be able to download stuff from it. 


Also thank you Hannah for the help so far, but some help with the issue would be very nice.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi Jazdude, if you're not getting an error when sharing links, then it would mean that the issue isn't related to your Dropbox account.

Could you clarify exactly how you were attempting to download the file that was shared with you? Was it via a shared link, a shared folder, or a shared file?

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