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Jazdude's avatar
Jazdude
New member | Level 2
9 months ago

Paused sharing activity due to the daily limit for data sharing. What can I do?

I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox?  Why is ...
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Crok's avatar
Crok
Explorer | Level 3
8 months ago

Sorry to add onto this already answered thread, however I have been having issues with Dropbox excessive traffic myself. I run a moderately shared link for a game but I haven’t had this problem until now, which is strange.

I find it hard to believe the link I’ve used has generated more than 20GB in downloads in under a day.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi there Crok, sorry to hear about this. Can you let us know how long you've been getting this error and if you're  familiar with the information from this Help Center article?

  • Crok's avatar
    Crok
    Explorer | Level 3
    8 months ago

    I got the error yesterday. After unbanning myself it proceeded to give me the same message 24 hours after. And yes, I’m aware with that information and I’ve been doing my research on it as of today.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 months ago

      I see, thanks for the clarification Crok 

      If you're still getting this error, please let us know and we'll reach out via email to investigate further. 

      • Crok's avatar
        Crok
        Explorer | Level 3
        8 months ago

        The next error I get will likely result in a permanent ban, no? I would like more clarification before that happens if possible, since I’m almost sure it will. Also Dropbox has stated my bandwidth limit is “0.01 GB” but I’m fairly sure the standard Dropbox limit has always been 20GB

        “For more information on suspended links, please visit the Help Center. Your current account bandwidth limit is 0.01 GB and your current usage is 0.01 GB. You may remove the suspension by clicking this link otherwise please visit the Help Center.” -Dropbox email today

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