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People can't see my comments on shared files
I'm trying to share PDF files with non members of my dropbox but they cannot see my comments - anyone know why this is?
Thanks,
Mike.
Jay
Dropbox Staff
Dropbox StaffHi Alihan, thanks for posting on the community!
Could you let me know more about this? As per my older post above, are the comments located in the PDF itself, or are these the comments added on the Dropbox site to the online document?
Are the comments visible when downloading the PDF to the computer?
Keep me posted so I can assist further!
I used the comments feature on a shared file within DB. The file was a PDF initially uploaded by the owner of the file (not me). I used the tool to select an area of the PDF, added comments related to this selection, and posted the comment. everytime I return to the document (still within DB) I can double-click on a comment and the highlighted (yellow) area also appears. However, the other users with shared access to this same file only see my text comments and the highlights do not appear for them. This also prevents them from seeing the context of my comments specific to an area on the shared PDF. The expected result on my end was that the others with shared access to this file could see the comments AND the highligted areas. Instead, the functionality either failed to work or DB fails to understand that the feature still has unresolved issues.
