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People with password sharing option disappeared?
I have been using Dropbox Plus for years and I no longer have the option to share folders with passwords. I do not know if something is wrong with my program right now, or if this is yet another new ...
If you already shared this file with the user via email, or if they already joined the folder, then they already have access and do not need to enter password. This is slightly different than how the previous link password worked, but it does protect your content the same way since anyone who does not already have access will still need to enter the password.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi SCHouston, is there something different about the other folder in particular? Is it already a shared folder or part of one? Are you the owner of the folder?
Are you able to share a link to a new test folder with a password?
That option is present, but it doesn't add the option of only allowing people with the password to access the link. I utilized this option yesterday to see if it would work, and the person who received the link that I sent from that attempt was not required to input a password to access the folder. Also, a yellow box appears at the top indicating that requiring a password won't affect that link and that I need to obtain a more expensive subscription. I'm not in front of my computer at the moment, so I don't remember the exact Language. But this is a feature (password-protected folder links) that I've had ever since I've had my paid Dropbox Plus subscription, which I think has been at least a decade.
lisadbxDropbox Engineer
The "Require password" option will be replacing the existing "Only people with the password can access." option over time. It should work the same way. One reason the person might not see a password prompt is if they have already entered the password once for that link, then we will not ask them for the same password again.
Note that the current Plus account does not have access to setting link password, but I think you are on a legacy plan that should have this feature.
Lisa - no, this was the first time I sent that person a link for that folder. I just set it up (for my taxes, so you can see why it needed password protection) within the last couple of days and set up the link and password for that folder for the first time yesterday - except the password part did not work. I tried using the "require password" option with this particular link, but she told me this morning that she was able to open the folder without a password. Now I have to terminate the link and make sure she has downloaded everything already.
- lisadbx
If you already shared this file with the user via email, or if they already joined the folder, then they already have access and do not need to enter password. This is slightly different than how the previous link password worked, but it does protect your content the same way since anyone who does not already have access will still need to enter the password.
Here is a screenshot showing this option clearly available and usable in my Dropbox Plus account, as it has been for nearly 13 years.
Lisa - the "Require Password" option is not working at all for me. It shows as an option, but it does not work. I just want the old option back, honestly, and am not sure I am understanding why Dropbox appears to be attempting to remove an extremely important security feature that I have been able to use for nearly 13 years. Maybe it's time for me to switch to a different cloud platform if that is what is happening. If Dropbox is going to take away this feature from my account, I will have no choice as it is completely unfair that I should have to pay double what I pay now to get a feature I have had for over a decade. That's not how you treat long-time customers.
