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NRW1's avatar
NRW1
New member | Level 2
3 years ago

Photos do not sync automatically from my iPhone to Dropbox

Hi All, I recently changed my phone and now the photos do not sync automatically from my iphone to dropbox, I have the dropbox app on my phone and on my PC, can anyone help please. Regards Nick

Camera uploads
Dropbox Backup
Mobile

4 Replies

  • NRW1's avatar
    NRW1
    New member | Level 2
    3 years ago

    Hi Hannah

    Yes recently had a new iphone, was working fine on my old phone, i do have camera uploads on, on my iphone. Regards Nick

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey NRW1, I'm sorry to jump in here, and sorry to hear you're having issues with this. 

     

    Have you gone through the information outlined in this Help Center article? 

     

    If you did and this persists, can you try turning camera uploads off and then back on through the app's settings?

     

    Let us know of any updates!

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