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pauli's avatar
pauli
Helpful | Level 5
8 years ago
Solved

Photos stopped uploading for no reason

I was uploading photos to my Dropbox folder on my iMac and suddenly I could not upload any more.  There was no warning.  My Dropbox folder's size is 608 MB. Does anyone have any idea what may be wron...
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  • pauli's avatar
    pauli
    8 years ago

    Hi, Lusil.  I did try uploading individual photos.  No go.

    Then a few days later this problem seems to have resolved itself.  I have no idea what changed, but now I can upload photos again.  :)

Luffy's avatar
Luffy
Experienced | Level 11
8 years ago

Hey pauli - sorry to hear that! How are you uploading files to your Dropbox Folder exactly? As a headstart you can go here and see if you're out of quota.   

 

Have you tried to reproduce this behavior? Are you getting any errors? 

  • pauli's avatar
    pauli
    Helpful | Level 5
    8 years ago

    I am dragging and dropping photos from Photos on my iMac to a Dropbox folder.  My account is well under quota.

    I have some shared folders.  Could this have to do with how shared folders are counted against my quota? I am not getting any errors.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      8 years ago
      Shared folders do use up your quota.

      You can see what quota you are using at www.dropbox.com/account
    • Luffy's avatar
      Luffy
      Experienced | Level 11
      8 years ago

      Also, pauli, are you actively running the desktop app? What does it say if you hover your mouse over it?

      • pauli's avatar
        pauli
        Helpful | Level 5
        8 years ago

        I am running the desktop app.  When I hover the mouse over the icon it says: Dropbox 53.4.67 Up to date.

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