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Forum Discussion
mm34
2 years agoExplorer | Level 3
Preview NOT Displaying - Box just says Dropbox.com after Uploading to a Comment on forum
Recently, sometimes when I upload a jpg into a forum comment, instead of displaying the preview, it just has a box that says Dropbox.com. Clicking goes to the image but it does not preview. I have ...
mm34
2 years agoExplorer | Level 3
This is on FB. I often upload DB photos and a preview displays. It is intermittently not doing this. I can't figure out what the difference is. I try all sorts of things, as described in my opening post, and it behaves as described.
I understand I should see Create Link on the first Share. However, it holds the old reference and uses Copy Link in instances (described in opening post) where it would seem it should have used Create Link, as a first-time Share. So it is difficult to get around this problem of the image not showing a preview.
Nancy
Dropbox Community Moderator
2 years agoI see what you mean. However, since this is still regarding the same file (even if it’s been renamed/moved etc), the existing shared link won’t break, which is why you just see the option to copy it, instead of creating a new one.
I’ve passed your feedback on this to our team though, so that they’re aware of this.
Other than that, since this has to do with having a preview of the shared link’s contents on a different site, I’m afraid I can’t offer much more. I’m leaving the thread open though, in case one of the other users wants to chime in.
- mm342 years agoExplorer | Level 3
Thank you.
I have recreated the file though. Go into Photoshop, change the size, rename, and it does the same thing. Saved as jpg. It is not a large file under 100KB. I still have problems with it giving a Create Link.
Usually there is a preview. Exact same forum. Sometimes not anymore.
As far as syncing, I also have noticed I can make changes, or change the name on my computer, and it that is not reflected. So it doesn't seem to be syncing. Not as one would expect, anyway.
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