Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
NoirinS
1 year agoExplorer | Level 4
Problem sharing files. Once I email the document, no one can open the links.
I am trying to send a word document with links to files I've uploaded to my Dropbox. The links work when I read the document on my computer but once I email the document, no one can open the links. I...
- 1 year ago
Hey NoirinS, let's jump right into this!
Do you notice this 400 error on a specific browser? Have you tried using an entirely different one?
It's odd that your device isn't listed under your connected computers. Is it possible that you're using the website, instead of our app?
I'm asking because your Dropbox list of devices shows your connected devices at that moment. All you'd need to do would be to download, and install our app if you haven't already.
I'll be waiting for your updates!
Megan
Dropbox Community Moderator
1 year agoHey NoirinS, let's jump right into this!
Do you notice this 400 error on a specific browser? Have you tried using an entirely different one?
It's odd that your device isn't listed under your connected computers. Is it possible that you're using the website, instead of our app?
I'm asking because your Dropbox list of devices shows your connected devices at that moment. All you'd need to do would be to download, and install our app if you haven't already.
I'll be waiting for your updates!
NoirinS
1 year agoExplorer | Level 4
Thanks Megan, I downloaded the app and all the links then worked fine in the shared document.
Strange things is I'd been sharing files for years via the website Dropbox, its only last week that this error started.
Anyway, its working agin now, so thank you very much.
Regards,
Noirin
About Create, Upload, and Share
Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!