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ashleysalas06's avatar
ashleysalas06
New member | Level 2
3 years ago

Problems with saving documents. I can save it on my laptop, however no one else can see it.

I can save documents on my laptop, however no one else can see it when they go to drop box. I tried using drop box online website to save documents this way and it seems to work this way for other co...
desktop
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey ashleysalas06, thanks for joining us on the Dropbox Community.

 

It sounds like the Dropbox application on your laptop, is not syncing the files you add to your Dropbox folder.

 

Can you please hover your mouse over the Dropbox icon in your system tray/menu bar, to check the sync status and version of the app?

 

Let me know what you find and we'll go from there. 

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