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KarenB67's avatar
KarenB67
New member | Level 2
2 years ago

Quickbooks .qbw file not syncing

I am having a problem with one of my clients Quickbooks .qbw files not syncing to my shared dropbox folder.  The .nd and .dsn files from Quickbooks are syncing but not the .qbw.   There are two Quick...
desktop
Shared Folders
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi KarenB67, thanks for bringing this to our attention.

Are there any other users accessing the file at the same time?

When you view the file in Explorer or Finder, what sync icon is on the file?

Any other info or screenshots would be helpful!

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