Forum Discussion

Anderssssf's avatar
Anderssssf
Explorer | Level 4
4 years ago

Random files being backed up?

Hey I have been looking through my backup and seems to find that dropbox backup finds random files, which only share the characteristics of having random names attached to them. Should I erase them ...
desktop
Dropbox Backup
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Anderssssf, would you mind giving us some more info on the issues you're having?

 

Can you, perhaps, give us a few examples of the files with the random names?

 

About backup actually backing up your folders, but only randomly backing up files in them, could you check your backups page online, to see what you can find there?

 

Do your backups look okay, or are they missing files there too?

Anderssssf's avatar
Anderssssf
Explorer | Level 4
4 years ago

Hey
Yeah, it's like "variables.css" and "widgets". 

 

In regards to the backups, I seem to find some of my files from my desktop, however, some of my other files seem not to be visible under the folders, in which they are supposed to be. I think it has something to do with all my space in dropbox being used up, however, I do not know how to change the setting to prioritize the files which I am missing from the backup.  

Thank you in advance. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey Anderssssf, hope you don’t mind me jumping in. 

     

    Just to clarify, the files that you mention ("variables.css" and "widgets") were not showing within your computer folder prior to backing them up with Dropbox? 

     

    Also, if your Dropbox account has gone over-quota, then that would explain why not all files have been backed up. If you hover over the small Dropbox icon in your system tray, what’s its current syncing status?

    • Anderssssf's avatar
      Anderssssf
      Explorer | Level 4
      4 years ago

      Hey
      The current syncing status is in updating and has been continuously updating for a while over all my files, including those which I did not intend on being saved by dropbox

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Can you let me know what’s the approximate size of the computer files you wish to back up?

         

        Also, if you go here, how much is the total quota of your Dropbox account? In any case, you’ll need to have enough space on your account, in order to back up your computer files.

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