Forum Discussion

Colin_posts_here's avatar
Colin_posts_here
Explorer | Level 4
8 months ago
Solved

Recent Dropbox update seems to have removed the right-click menu options. Any way to get them back?

The recent forced update that matches Dropbox Status icons to Microsoft's OneDrive for always offline/online only/temporarily offline is nice, but this update also seems to have removed the Right-Click menu from Dropbox folders in Windows. The whole menu is just gone. Specifically, what I care most about there are the Share/Get Link options. 

Is there a way to restore the Right-Click menu? If not, how can I share now without going to the website every time (too painful to be worth the hassle)?

Thanks,
Colin

  • Colin_posts_here​ , after the latest Dropbox update for Windows, users will start seeing a limited Dropbox menu for files outside of Dropbox, so the behavior that you describe is expected. 

    As far as the screenshots are involved, I believe that the context menu closes when launching the Snipping Tool via Ctrl+Windows+S. Instead, try to use Alt+PrtScr, which will capture the active windows in the clipboard, then paste the image where you need it.

13 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi from me too, Colin_posts_here! I just logged a new ticket for you. 

    When possible, please reply to my email and we’ll check this further.

  • alexned's avatar
    alexned
    Icon for Dropbox Engineer rankDropbox Engineer
    8 months ago

    Colin_posts_here​ , after the latest Dropbox update for Windows, users will start seeing a limited Dropbox menu for files outside of Dropbox, so the behavior that you describe is expected. 

    As far as the screenshots are involved, I believe that the context menu closes when launching the Snipping Tool via Ctrl+Windows+S. Instead, try to use Alt+PrtScr, which will capture the active windows in the clipboard, then paste the image where you need it.

  • Colin_posts_here's avatar
    Colin_posts_here
    Explorer | Level 4
    8 months ago

    Thanks. If that's the expected behavior for the right-click menu in explorer, I understand and accept that. 

    On the screen captures, please note (if you think this is not standard, please let me know):

    Ctrl+PrtScr, Shift+PrtScr, and Ctrl+Shift+PrtScr all seem to work and do the same thing as each other, but they grab the entire desktop, not just a current window. I use 3 monitors that don't all align, so the result is a massive screen capture of 7920x3840, but I could always crop it down. I should have tried those.

    PrtScr, which also grabs the entire desktop, is what I had tried before to do this, but like Shift+Win+S and Alt+PrtScr, it closes the right-click menu. 

    Alt+PrtScr is the command using the PrtScr key that only grabs the current window.

     

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