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ColbyN's avatar
ColbyN
Helpful | Level 6
2 years ago

Recent files that I need are being taken offline automatically on my Mac.

Hello. Dropbox for Mac is automatically removing downloaded files, making them online-only. I understand this is meant to happen automatically (and can't be turned off?) for files that haven't been t...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey @ColbyN, indeed, you'll need to keep making those files available offline manually.

 

Have you tried freeing up some hard drive space, by making online-only files you no longer use, to see if that has any effect on the particular files that you constantly need to access?

ColbyN's avatar
ColbyN
Helpful | Level 6
2 years ago

Thank you. I do occasionally free up hard drive space that way. I noticed recently that in Dropbox's Manage Hard Drive Space window, it says that a lot of files are downloaded (I can check the box and click on Move to Online-only) but if I visit that folder, they're not actually downloaded.

But I'll make sure I manually keep certain files online during projects instead of letting other software download the files, since they can then be un-downloaded any time.

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