Forum Discussion

AgentOrange's avatar
AgentOrange
Collaborator | Level 8
3 years ago

Refuses to preserve correct creation date

I have tried to upload files without losing the original creation date on this main account(which I have a 2TB subscription on), and on a new non-subscription account that I created on a device I’ve ...
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AgentOrange's avatar
AgentOrange
Collaborator | Level 8
3 years ago
Also it’s NOT the subscription that started the problem. I don’t know if it’s the apps for iPhone and Android vs Kindle Fire OR if it’s just that this option has been downgraded as the app updated over time. I’m not going to try upgrading my app on the kindle fire to see because it may be ALL I have as an option. It’s just a lot of trouble to have to log onto it now anytime I need to check file data
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi AgentOrange, I just sent you an email.

 

I'll be happy to continue troubleshooting there. 

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