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EtienneT's avatar
EtienneT
New member | Level 2
3 years ago
Solved

Remove temporary ban

Hello, Seems like I exceeded the monthly bandwidth of my free account and my public links are temporarily banned. I don’t seem to be able to remove the ban myself and I didn’t find any ways to con...
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  • Mark's avatar
    Mark
    3 years ago

    Hi EtienneT 

     

    Bans are automatically removed by Dropbox - usually after at least 24 hours, although this is longer if you've had bans previously. There is no way around this (even with the help of support) except by paying to upgrade to Pro.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

Hi EtienneT 

 

Bans are automatically removed by Dropbox - usually after at least 24 hours, although this is longer if you've had bans previously. There is no way around this (even with the help of support) except by paying to upgrade to Pro.

Maxx Hendriks's avatar
Maxx Hendriks
New member | Level 2
3 years ago

Even paying to upgrade to Pro doesn't help. You'll still be banned for 24. Makes no sense.

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