Forum Discussion

i3dsolutions's avatar
i3dsolutions
Explorer | Level 4
5 years ago

Revit sync notification on desktop app

Hello everyone, I am working on  Windows 10, current update, starting this week Dropbox sends me a (red) notification on the tray icon every time I save a Revit file, it says "couldn't sync files". ...
desktop
GUI
sync
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for alerting us to this problem. Dropbox engineers are aware of the behavior and are working on a solution. 
STC-Joe's avatar
STC-Joe
Explorer | Level 4
5 years ago

Have had the same problems for 2-3 weeks now, but the appearance of the "Couldn't sync..." is very inconsistent. I've never noticed it when a simple data file is saved. A possible clue for engineers: It seems to happen most frequently when I use a portable Chrome browser stored in the Dropbox folder. Could portable app be running scripts or whatever which would temporarily disrupt sync by creating temp files?

 

Also, depending on their configuration, other apps such as OneNote create temp files or frequent auto-saves to databases that might create sync disruptions that "magically" disappear when the app closes and any locks on files are lifted?

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