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Forum Discussion
Right click 'copy dropbox link' not working
I have recently gone through the difficult jounrey of transferring to a new latop... however, the process was remarkably smooth as all files are on dropbox!
I am having a problem though.
I like...
Hi Jay,
Thanks for the suggestion. I have reinstalled and still have the same issue.
I can see the copy dropbox link on some folders but not many at all - here are the menus I see - the first is for one or two files and folders only (I have thousands) and the second is what most of them have. There seems to be a whole set of different options?
Any help gratefully received.
Many thanks,
Mike
Jay
Dropbox Community Moderator
Dropbox Community ModeratorThe first image seems to show the normal choices when a file is in the Dropbox folder.
The second image is most likely for a file that isn’t in either Dropbox folder, which is why you’re getting the choice to send it via file transfer using your personal or business account. This is also why there’s no copy link option either.
Since it also say 'Unpin from Quick Access', it looks like this is an entire folder visible in the top left on Explorer, so it could be in a totally different location to your Dropbox folder.
Could you confirm if this is the case?
- All of the files are in Dropbox....
- Jay
Could you expand the screenshot to show the entire window of the file you’re right clicking?
Do the files have the Dropbox syncing icons on all of them? Thanks!
- All the files are in Dropbox and have the little green tick on them. It’s odd
