Need to see if your shared folder is taking up space on your dropbox đšâđ»? Find out how to check here.
Forum Discussion
Right click 'copy dropbox link' not working
I have recently gone through the difficult jounrey of transferring to a new latop... however, the process was remarkably smooth as all files are on dropbox!
I am having a problem though.
I like...
Jay
Dropbox Community Moderator
Dropbox Community ModeratorThe first image seems to show the normal choices when a file is in the Dropbox folder.
The second image is most likely for a file that isnât in either Dropbox folder, which is why youâre getting the choice to send it via file transfer using your personal or business account. This is also why thereâs no copy link option either.
Since it also say 'Unpin from Quick Access', it looks like this is an entire folder visible in the top left on Explorer, so it could be in a totally different location to your Dropbox folder.
Could you confirm if this is the case?
All of the files are in Dropbox....
- Jay
Could you expand the screenshot to show the entire window of the file youâre right clicking?
Do the files have the Dropbox syncing icons on all of them? Thanks!
- All the files are in Dropbox and have the little green tick on them. Itâs odd
- Jay
Can you try accessing the folders straight from the Dropbox folder itself, and not the Quick Action menu in Explorer? Do you still experience this issue on any file and folder?
If it only occurs in certain locations, are they in a team folder, shared folder, or read-only folder?
