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LawsonKN26's avatar
LawsonKN26
New member | Level 2
7 years ago
Solved

Right Click to Copy Link won't work

I have unlinked my computer, relinked my computer, uninstalled dropbox, reinstalled, dropbox, updated my computer, restarted my computer.... you name it! And I STILL don't see the green check marks n...
desktop
Share
sync
  • Lusil's avatar
    Lusil
    7 years ago
    Thanks for letting me know, LawsonKN26. 
     
    I’ve followed up a ticket to the email address associated with your Community profile, so please check your inbox for my latest message. 
     
    Looking forward to hearing back from you!
LawsonKN26's avatar
LawsonKN26
New member | Level 2
7 years ago

It is Up To Date with a little green checkmark

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Thanks for the swift reply, LawsonKN26. 
 
Could you also confirm if you’ve tried the following steps:
  • Click on the Dropbox icon from your Desktop and quit the app.
  • Open your Activity Monitor from your Mac Utilities folder.
  • Force quit out of the instances of the desktop app that are running by searching for "Dropbox" in the search bar, then clicking on the "x" force quit icon on the top left.
  • Re-start Dropbox from the applications folder by double clicking on the Dropbox app.
  • Click on the Apple icon in the top left of your screen.
  • Click on "force quit".
  • Relaunch the finder.
Let me know how it goes!
  • LawsonKN26's avatar
    LawsonKN26
    New member | Level 2
    7 years ago

    Just did all of those steps, and still nothing. (no green checkmarks next to files and still cant right click to copy link.)

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Thanks for letting me know, LawsonKN26. 
       
      I’ve followed up a ticket to the email address associated with your Community profile, so please check your inbox for my latest message. 
       
      Looking forward to hearing back from you!
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Glad to hear you're back up and running and also thank you for your kind words, Sarah - truly appreciated.

       

      See you around the Community and take care!

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