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LawsonKN26's avatar
LawsonKN26
New member | Level 2
7 years ago
Solved

Right Click to Copy Link won't work

I have unlinked my computer, relinked my computer, uninstalled dropbox, reinstalled, dropbox, updated my computer, restarted my computer.... you name it! And I STILL don't see the green check marks n...
desktop
Share
sync
  • Lusil's avatar
    Lusil
    7 years ago
    Thanks for letting me know, LawsonKN26. 
     
    I’ve followed up a ticket to the email address associated with your Community profile, so please check your inbox for my latest message. 
     
    Looking forward to hearing back from you!
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey SassyLang, sorry to hear about this.

 

Could you please let us know the exact OS of your computer and the status and version of the desktop app as shown in your menu bar at the moment?

 

If possible, send us a screenshot of the options you get when you right click on files in your Dropbox folder on your computer too. 

 

This will help us assist further. 

  • SassyLang's avatar
    SassyLang
    Explorer | Level 4
    4 years ago

    Sure thing!

     

     

     

     

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Can you also send me a screenshot of how the file looks like in your Dropbox folder SassyLang?

       

      I'd like to check its syncing icon, if possible. 

      • SassyLang's avatar
        SassyLang
        Explorer | Level 4
        4 years ago

        I've sent you how it appears in Finder (which is on Dropbox) and no green ticks anywhere. Here it is again zoomed in but I've blurred file names for privacy.

         

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