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Forum Discussion
Katzsam35
3 years agoExplorer | Level 4
'Save to My Dropbox' option on shared link is gone
A day ago I realized that Dropbox removed in my opinion the best feature.
When sharing a folder with someone, you would have the option to make a shared folder, or to send them a copy.
The perso...
Megan
Dropbox Community Moderator
3 years agoHi thorgi, odd.
I followed the exact same steps, and when the link opens in the external browser, and then within the app it gives me the option to save to my account.
If you copy the link, and paste it directly within your browser, does it then give you the option to open it within the app? And provided that it does, can you see the option there?
Feel free to send me a few more screenshots, please.
thorgi
3 years agoExplorer | Level 3
Hi Megan,
“If you copy the link, and paste it directly within your browser, does it then give you the option to open it within the app? And provided that it does, can you see the option there? “
Yes, pasted within chrome and it loaded the webpage asking me if I want to follow the link. When I clicked on follow the link, it takes me to the app with the same screen as before missing the “save to Dropbox” button.
The same thing happens when I go to “viewed links” within the Dropbox app. Loads the same screen with folder content and no “save to Dropbox” button.
“If you copy the link, and paste it directly within your browser, does it then give you the option to open it within the app? And provided that it does, can you see the option there? “
Yes, pasted within chrome and it loaded the webpage asking me if I want to follow the link. When I clicked on follow the link, it takes me to the app with the same screen as before missing the “save to Dropbox” button.
The same thing happens when I go to “viewed links” within the Dropbox app. Loads the same screen with folder content and no “save to Dropbox” button.
- thorgi3 years agoExplorer | Level 3I tried to upload a screen recording but it doesn’t appear I have permissions to upload videos.
- yidanz3 years ago
Dropbox Engineer
Hello thorgi, what you are seeing is likely the new folder link sharing experience that was rolled out last month. For more information on the change, see this post https://www.dropboxforum.com/t5/Latest-news/Updates-Coming-to-the-Folder-Link-Sharing-Experience/td-p/705156
There is a known gap that the iOS app does not yet support “Join Folder”. This is something our team is actively looking into and hope to release in the coming months. We will follow-up on this thread when it is released. In the meantime, if you wish to join the folder as a view-only member, or to save a copy, please use web for now.
Happy to answer any follow-up question you may have, and thanks in advance for your understanding as we work to bring this to the iOS app.
- thorgi3 years agoExplorer | Level 3
Hi yidanz,
Gotcha, that explains the sudden disappearance of the button/feature.
Will this new sharing experience still have the save a copy option or is that feature permanently gone for good and we'll only be able to join the folder once fully rolled out? If the latter, what happens if you join a folder and the folder owner removes it from their end?
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