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Forum Discussion
nthms321
8 years agoNew member | Level 2
Seeing starred files in shared folders
So I recently took some images for someone and because we live in different cities I chose this platform to share the images. I shared the folder with her and had her star the portraits she liked. Pr...
- 8 years ago
Only way to do that would be to log into her account nthms321 as the starred section is account specific (meaning that files you star will only show as starred on your end) and allows for quick access to the files, folders, and Paper docs that you need the most. As you probably know, there are three ways to star files and folders in Dropbox:
- Click on the star next to the file name while you are previewing the file on the web.
- Hover over the file in the web file browser and click on the star next to the file name.
- Select the file by clicking the checkbox next to the file, then click "Star" on the right-hand side.
A good way for you to access those files now would be to have her comment and mention you on those since in that way you'll be notified of the comment itself and you'd be able to easily locate it.
Let me know if this helped please!
mcmiller
7 years agoNew member | Level 2
This shouldn't even be an issue. An absolute fail on DB's part. It can't be that difficult to offer a tab within a folder that allows you to see which images are starred and by which team member. What exactly do Dropbox do with the money we pay?
Walter
Dropbox Community Moderator
7 years agoThank you both for your feedback on this jennab505-0 & mcmiller - it's most appreciated.
At this point, allow me to reiterate that as the following Help Center article outlines, the 'Starred' files are only starred for the account's holder (something like marking it as favorites for own use) and they won't be starred for anyone else accessing those.
Let me know if you have anything else to add or ask!
- talkingfinger6 years agoHelpful | Level 5
FAIL. This is idiotic. I can't believe after all I research online about people having this same issue (and there are a LOT Of poeple wondering), that the star option isn't viewable by ALL people in the shared folder!! I cannot understand why you STILL have not made the starring available in this capacity. As someone who writes code, I can attest to this being about 1 hour or coding work to make it work. Probably less time, but I am being generous.
WHY isn't it simplistic? SO my clients have to actully make a comment insttead of rapidly clicking a simple star, and then an ability to simply choose "starred" options for ease on my end so I don't have to go through 100 photos/imnages to find ones commented on.
LISTEN TO your audience who is telling you how to make the platform better.
I'd write more, but now I have to sort through 250 photos to find ones that were commented on <insert HUGE rolling eye emoji> so I can create a marketing campaign for a client who has to comment one by one and me to search for the ones commented on, insted of just sorting stars for a simpel download.- Jane6 years ago
Dropbox Staff
Hey talkingfinger & everyone else following this thread, it’s Jane this time!Thanks for sharing your thoughts & experience so far; I'll do my best to follow-up with you here.While the Starred items on your Homepage can only be updated on your own view, if you’re working on our new desktop app, you can pin a file or folder to the top of a folder (which turns the folder into a Dropbox Space).If you do so, it should always appear at the top on dropbox.com, the Dropbox desktop app, and the Dropbox mobile app for all collaborators.I hope this helps!- talkingfinger6 years agoHelpful | Level 5
Jane
Thanks for the response, but that is NOT what we are complaining about to be changed. Having the entire folder appear on top is fine, and kind of useless, but what we are talking about is this:
I have a folder with 100 photos. I have my client look through, and STAR the photos they want to use. Simple so far.
Now, I go to the folder to then see which they starred. Oh wait. Nope. Can't do that.
This is the fix we have been asking for FOREVER. SO simple to fix and make available, yet hasn't been done.
One step further: When they star something, I should also be able to SORT the stars from the other so I do not have to search through 100 photos to look for stars.
I could code your site in about an hour to make this work, why isnt it somethign Dropbox has yet? Seems like a MAJOR functionality improvement, one you could even tout about to members who would be ecstatic you made the site more intuitive.
- sjn16 years agoNew member | Level 2
Have to say I agree with everyone's response. We too are trying to collaborate on starred images and can't access responses. Wasted too much time on something that should have been simple! FIX THIS ISSUE!
- Daphne6 years ago
Dropbox Community Moderator
Hey there San Juan Studio and sjn1!
We have a request for this posted in our dedicated area of the Community here that I can suggest showing your support for by upvoting it.
Sorry that I can't be of much more help other than that, but please let me know if you have any questions.
Thanks!
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