We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
HankTb2
10 months agoNew member | Level 1
Sending a shared link of a PowerPoint file only sends a screenshot of the first page
When I send a file link it is just sending a screenshot of the first page of the file (powerpoint). The file won't send. This is a new problem, I have been sending ppt's for years on Dropbox with no ...
HankTb2
10 months agoNew member | Level 1
Hi Megan,
It's big, 450MB, mainly due to embedded videos, but I have sent larger in the past. I just tried to send it as a pdf and it worked - but of course none of the videos worked when viewed on Dropbox. I also tried to send there ppt again and it worked , but wouldn't open on Dropbox and had to be downloaded to view (which is fine).
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!