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DMacMelbourne's avatar
DMacMelbourne
Helpful | Level 6
2 years ago
Solved

sendtoemail problems

Hi. I've set up addtodropbox on my desktop pc but none of the 6 tests sent have uploaded to the Email Attachments folder. Yes I'm using the @addtodropbox.com email provided. Sent from both mac and gm...
sync
upload
  • DMacMelbourne's avatar
    DMacMelbourne
    2 years ago
    Bugger. You’re right - yes attachments upload fine. Thanks. That was not my understanding. Not so clear in the online help advice.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey @DMacMelbourne - sorry to hear you're having issues with this.

 

Have you ensured that your emails are within limit as per this Help Center article?

 

Let me know and we'll take it from there.

  • DMacMelbourne's avatar
    DMacMelbourne
    Helpful | Level 6
    2 years ago
    Thanks for your quick reply Walter.
    The original email was 6 messages long, with no attachments. The latter ones were all simple one-liners with no content. Thanks. David
    • DMacMelbourne's avatar
      DMacMelbourne
      Helpful | Level 6
      2 years ago
      PS. I’m not receiving ‘undelivered mail returned to sender’ messages from any account.
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Could you try another browser and let me know if you get the same results @DMacMelbourne? 

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