Forum Discussion

kbrandstrup's avatar
kbrandstrup
Explorer | Level 3
3 years ago

Share link not working

Our share links are no longer working in Shopify. We have a wholesale website where we have our dropbox links in the navigation for retailer resources such as terms and conditions, images, etc. These...
Share
shared links
Web
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi kbrandstrup, thanks for bringing this to our attention.

 

How exactly are you using shared links in Shopify? 

 

Are these links to download files, or to view them directly on the site?

 

Any other info or screenshots would be helpful!

  • kbrandstrup's avatar
    kbrandstrup
    Explorer | Level 3
    3 years ago

    We link some menu options to the dropbox link. Like I said before, they used to work perfectly fine. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Does the link work normally when not viewing via Shopify?

      • kbrandstrup's avatar
        kbrandstrup
        Explorer | Level 3
        3 years ago

        Yes, but nothing has changed on Shopify's end and I am seeing a lot of people complaining of the same problem with this "That doesnt seem to work" error.. 

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