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david0001
3 years agoExplorer | Level 3
Shared Excel files on mac not showing in Recents and also changes made by other users not saving
Hi I'm using the latest version of Excel as of March 2023 and successfully storing files locally on my synced dropbox folder. The files are also appearing on the Dropbox server which is fine.
I...
Megan
Dropbox Community Moderator
3 years agoHi david0001, welcome to our Community!
Let's jump right into the first issue here: could you try to attach a screenshot, or what you see on your end, when you try to access your Recents in Finder? Does this happen with Excel files that exist only inside your Dropbox folder, or not?
As for the changes you mentioned, when they edit the Excel file on their end, can they see their changes online? What happens when you try to preview the file on the website, instead of the app? Do you see their edits then?
Let me know more, and we'll take it from there!
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