Forum Discussion

david0001's avatar
david0001
Explorer | Level 3
3 years ago

Shared Excel files on mac not showing in Recents and also changes made by other users not saving

Hi I'm using the latest version of Excel as of March 2023 and successfully storing files locally on my synced dropbox folder. The files are also appearing on the Dropbox server which is fine.   I...
desktop
Microsoft Office
Share
sync
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi david0001, does this occur for Excel files not located in the Dropbox folder when you open and edit them? Do those Excel files appear in Recents in Finder?

 

What about when you edit files in the Dropbox folder while the Dropbox desktop application has been exited?

  • david0001's avatar
    david0001
    Explorer | Level 3
    3 years ago

    Hi Jay

     

    Yes, the same problem (if the XL file saved to my desktop for example), it doesn't appear in Recents in Finder.

     

    And if I exit Dropbox helper (top right icon) same problem exists, it doesn't appear in Recents.

     

    I can kind of live with this, but the fact that XL files aren't syncing when changed by others in a shared folder is a problem.

     

    I'm a bit IT myself, and I wonder if the Recents issue and the lack of syncing is an XL are linked and an issue with Dropbox and XL?

     

    Seems really weird to me that XL files aren't properly registered on the mac file store and also they don't sync over Dropbox.

     

    Thanks for your help. 

     

     

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!