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Forum Discussion
omahawildcat
2 years agoExplorer | Level 3
shared file access notification
How do you view the access record of people who's icons are not showing up? I have 11 other people that have shared access to my folder, but I can't access their grey icon to see if they have viewed ...
omahawildcat
2 years agoExplorer | Level 3
How do I see the viewer info for these users in essentials?
Hannah
Dropbox Community Moderator
2 years agoHave you checked the activity for that file, omahawildcat?
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