Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Watapana
4 years agoExplorer | Level 3
Shared folder has created a copy of itself
A year ago I created a shared folder with 4 members. Today I found out that 3-4 months ago the folder I use isn't connected with the one the team members are using. Modifications made by me are in my ...
- 4 years ago
Watapana wrote:
... When I check the folder, it's listed as "not shared". The team check shows I'm the owner and see all other members listed.
...Hi Watapana,
Most probably you have unintentionally unmounted/deleted the folder you are talking about. Just creating a new folder on the same place with the same name doesn't mount the shared folder back! It's just a new folder with the same name, nothing more. You should still have access to the shared folder in spite not mounted. Take a look here. Find out the shared folder. Most probably it's labeled "Not added to Dropbox". If so, just add it back! Take in mind that this folder can change its name since on the same place is another folder with the same name. To avoid this, rename the new folder to some other name.
Hope this helps.
Здравко
4 years agoLegendary | Level 20
Watapana wrote:
... When I check the folder, it's listed as "not shared". The team check shows I'm the owner and see all other members listed.
...
Hi Watapana,
Most probably you have unintentionally unmounted/deleted the folder you are talking about. Just creating a new folder on the same place with the same name doesn't mount the shared folder back! It's just a new folder with the same name, nothing more. You should still have access to the shared folder in spite not mounted. Take a look here. Find out the shared folder. Most probably it's labeled "Not added to Dropbox". If so, just add it back! Take in mind that this folder can change its name since on the same place is another folder with the same name. To avoid this, rename the new folder to some other name.
Hope this helps.
Watapana
4 years agoExplorer | Level 3
I found the folder in the location you mentioned and was able to solve the issue.
Thanks for your help.
Thanks for your help.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!