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cannot create shared link to a folder
Hello I just uploaded a folder of files to my Dropbox that I want to share. Problem is that when I got to that folder (and yes it has sync'ed so all is well there), and I click on Sharing. It gives me the option to "Create Link", but when I click on "Create Link" it does nothing. No link or anything. I tried it both Firefox and IE, and it still did it. And I have the lastest versions of both browsers with up-to-date patches.
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- Stop Dropbox needed) by clicking the Dropbox icon in the system tray at the bottom of your screen. >Click on the :gear: icon in the Notifications panel and select Dropbox".
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- When the uninstall finishes, reboot your computer. This will make sure the uninstall is complete.
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- Jane
Dropbox Staff
Hi ry1633,
Can you please try in incognito mode as well? Does this occur with all files or with a specific one?
There might be an add-on that interferes, so trying in incognito and clearing your cache might help.
Can you please let me know, since it might need to be a specific case, that has to be looked into via email.
Thanks,
JaneA
what is incognito mode and how do I use it? Never used that in Dropbox before.
never mind. I tried it in Private Mode in Firefox after clearing my cache and it still didn't work. Also disabled all add-ons and that also did not fix my problem.
Creating a shared link doesn't work for me in Chrome either. The link you told me to try didn't work for me - went to a 404 Not Found page.
- Jane
My apologies for the frustration. The fulstop cannot be processed. Can you go here instead: https://www.dropbox.com/help/167 and see whether you can do that from your desktop?
I have the desktop app installed but when I right click a folder in my Dropbox (from my desktop) I do not have a menu option that says only "Share". I have "Share With" but that takes me to a Windows dialog box.
- Rich
Super User II
You have it installed, but is it running? Can you see the Dropbox icon in your system tray (Windows) or menu bar (Mac)? If not, the Share... option will not be available. Also, the Share... option is only available on files and folders that are located inside the Dropbox folder. Files or folders outside of Dropbox will not have this option. You would need to move them into Dropbox and allow them to sync first.
Also, the link that Jane was attempting to post is listed below. I've also fixed it in her replies.
I have this same problem. I am attempting to share Dropbox links for specific subfolders and not for specific files. I have replicated the problem as follows on a Mac in both Chrome and Safari:
- Navigate to a subfolder (mine are still subdirectories of Public)
- Bar at top says "Not Shared".
- Click on the "Share" button
- Press the "Create a link" button
- Nothing happens
For folders, the Crtl-Click / Right-Click option only shows "View on Dropbox.com" unless you are at the very top-level Dropbox folders, then the option to "Copy Dropbox Link" is visible. There are lots of options available for specific files in all locations but not for folders themselves. This seems like a issue with the code change pushed out with the changes to Public folder.
- UPDATE - I realized that I think this has everything to do with the changes to the Public folder (at least in my case). I created a new base directory and new subdirectories under that new directory, and I was able to share the subfolders in the same way as expected.
