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Shared folder still shows up in other members' Dropbox accounts.
Device iMac, 2020 Operating System/Browser (if using the web) macOS 15.6.1 Dropbox App Version (if using the app) 232.4.5926
Question or Issue I have Dropbox Basic. I am/was the owner of a Dr...
Hi Megan
DS Polly doesn't show on the Home page.
It does show in the shared Folders.
It does show on the deleted files page, and I have now deleted it permanently.
I hope that means it will no longer show up in other members Dropboxes.
Of course, I cannot verify that other than by asking about 50 people.
Thank you for your patience with all this.
Ken
Hi
Thank you both for the swift responses.
Rich, I believe I deleted it from my account, but it was over a year ago, so I really don't recall. However, the problem may partly arise from trying to things on my phone rather than on the website.
On my wife's computer, I found the shared folder in her Shared Folders page and was able to remove it from her Dropbox (it still shows, but as "you haven't joined this folder" in the Shared Folders page, but has now disappeared from "Files" on her phone.)
I would now like to delete the Folder which shows on my Shared Folders page. However, the only options are "Share, Download, and Remove from Dropbox".
I suppose I am getting muddled by terminology; is removing from Dropbox the same in effect as deleting it? I just want to get rid of it permanently as it is causing confusion for some members of my community choir.
Rich's suggestion to unsure it makes sense, but doesn't appear to be an option (see screenshot)
So where do I go from here?
Many thanks
Ken
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey weaselenterprises, thanks for the added info!
Since you don't see the option to add the folder back to your account, is it possible that you never removed it? It looks like this is the case here.
If you wish to remove the folder along with its files permanently from each member's account including yours, can you try the steps mentioned here in order to unshare it? If you face any problems when following these steps, let me know.
